Student Services acknowledges that, while University life can be highly rewarding, it can also present many challenges. Through advocacy, leadership, and partnerships, Student Services provides diverse supportive resources for students.
Academic Support Centre
The Academic Support Centre helps improve students' learning and writing skills by providing one-on-one sessions, as well as classes, seminars, and online workshops that accommodate various schedules.
Student Counselling Services
Student Counselling Services (SCS) is a professional agency staffed by registered psychologists and by supervised psychologists-in-training. SCS is available to University of Alberta students who are experiencing personal, academic, or career concerns. There is no charge for individual sessions.
University Bursaries and Emergency Funding
University Bursaries and Emergency Funding (UBEF) and the Student Financial Aid Information Centre (SFAIC) are a collaborative service of University Student Services and the Students’ Union. This service helps students in need by providing them access to resources intended to help them finance their education.
Aboriginal Student Services Centre
Aboriginal Student Services Centre (ASSC), formerly the Office of Native Student Services (NSS), helps the University of Alberta provide an environment that encourages full access to, participation by, and success for Aboriginal students.
Career and Placement Services
Career and Placement Services (CaPS) provides a variety of resources and services and provides an essential link between students looking for work and organizations wanting to hire. Some services include online job postings, career fairs, career forums, workshops, seminars, and individual consultations.
University Health Centre
The University Health Centre delivers prevention, education, and medical services to students, staff, and non-academic staff. Among the health care services provided by the Centre are physician, specialist, and nursing services; nutritional counselling; the Nutrition Education Program; and health education and information.
Sexual Assault Centre
The Sexual Assault Centre provides free services to students who have been affected by sexual assault. Offering a supportive, walk-in environment, the Centre is a safe, confidential place on campus; it stresses unconditional support, respect, information, and advocacy.
Some services include short-term drop-in or telephone counselling, support groups, referrals, boundaries and assertiveness workshops, and advocacy for survivors who choose to address their assault by involving the justice system.
Specialized Support and Disability Services
Specialized Support and Disability Services (SSDS) assists prospective and current students who have conditions that affect mobility, vision, hearing, learning, and physical or mental health. Individual assessments, accommodation plans, note-taking support, real-time captioning, access to funding, counselling, and access to specialized equipment are a few examples of the services provided by SSDS.
Math and Applied Sciences Centre
The Math and Applied Sciences Centre helps students improve their skills in a number of courses by providing topic-by-topic reviews of important areas. Additionally, students can learn how to effectively study for exams.
Residence Services provides information and links to the University's residences, including rates, applications, accommodation preferences, and services.
OmbudService is a confidential, neutral, third-party service that strives to ensure that University processes related to students are conducted or operated in a fair manner. OmbudService offers information, advice, and support to students, faculty, and staff. Disputes or issues related to student programs include academic, discipline, as well as interpersonal and financial concerns.
Student Group Services
Student Group Services—where students find groups and groups find support—is a collaborative service provided by the University of Alberta, the Students' Union, and the Graduate Students' Association. There are over 300 active, on-campus student groups ranging from political, recreational, and cultural to academic.
The Chaplains’ Association has representatives from various Christian denominations, as well as representatives from Islamic and Jewish traditions. These professionally trained and appointed chaplains minister to the unique needs of the University community. Regardless of a student or staff member’s specific faith, chaplains provide counsel, care, and support, and also offer marriage preparation courses or assistance in memorial services. Chaplains also create forums for education and dialogue and offer information and referral regarding religious groups and activities on campus.
Fresh Start Program
The Fresh Start Program, coordinated by the Office of the Dean of Students, helps University of Alberta students who have been required to withdraw by providing them with a potential method of re-establishing satisfactory academic standing and regaining eligibility for admission or re-admission to a faculty at the University of Alberta. Students must be recommended by their faculty for admission to the Fresh Start Program. Faculties participating in the Fresh Start Program include Campus Saint-Jean and the Faculties of Agriculture, Forestry, and Home Economics; Arts; Education; Native Studies; Physical Education and Recreation; and Science.
Truth in Education
Truth in Education was created in response to a marked increase in charges of academic misconduct. This educational program informs people about the limits and consequences of inappropriate academic behaviour and is designed to create a culture of academic honesty and integrity in all aspects of scholarship.